Security for our guests is one of our main areas of focus, especially for lone female guests. Our PREMIER SUITES  & PREMIER SUITES PLUS locations operate a comprehensive lone guest awareness policy.

The programme covers key aspects of security and measures implemented to ensure the safety of our guests at all times. 

For your Security

  • Every bedroom door is fitted with secondary locks on our large heavy self-closing doors as standard.
  • We will always hand you your room details discreetly and never say the room number aloud when you're checking in.
  • Our teams do not allocate lone female guests apartments on the ground floor where possible. We also do not place female lone travellers into apartments at the end of corridors or fire exits.

A team member walks each of our guests to their apartments taking time to ensure lone travellers are introduced to their room interiors and facilities.

For your Comfort and Convenience

  • Salon quality hair dryers
  • Luxury bathroom toiletries
  • Assistance with luggage available

To help us allocate the most suitable room prior to arrival please request our Lone Female Guests Programme at the time of booking.